William Hill Customer Care
William Hill, the land based and online gambling company has started to put an Application Performance Management solution into effect. This solution was created by the United Kingdom branch of CA Technologies. This implementation is aiming to improve the experience of its users and to make sure that their experience is one of a kind so they keep coming back.
A representative from William Hill named Phil Moyes has stated that the implementation of this new software will allow the people at William Hill to regularly check and measure the level and the quality of the service that each gambler is getting. This is done in order to guarantee that all the services are of high quality and to make sure that the service keeps getting better. He said that William Hill aims to provide the customer with the service that he wants, in the way he wants it and whenever he wants it.
The VP and GM of CA Technologies, Jacqueline de Rojas has stated that this solution will give William Hill and its customers what they need exactly. It will allow William Hill to improve the level of service and to optimize the performance by constantly measuring the service quality for all the users. This will allow the company to increase and improve the level of service that the player gets from the start of his gambling experience to the end.
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5050 and Microgaming
5050 Poker Holding has issued an advisory that discussed the problems related to the payments due to players and its financial situation. 5050Poker Limited is going to be liquidated or even sold. This will happen as a result of the request that was issued by the Maltese Lotteries and the LGA. This request was asking for guarantees that surpassed the total assets of the company which will lead to its liquidation.
As a result of this, the managing director of 5050 Poker, Patrick Sjögren has been fired. Ole Langenius and Cem Yeter, the Directors of 5050 Poker have been asked to carry on a more intensive investigation to know more about this problem. This investigation and efforts are done in a way to minimize the loss of shareholders as much as it can.
The board of directors of 5050 Poker stated that it was all Microgaming’s fault. They stated that Microgaming surprisingly started to implement limits on tables. This action was due to what Microgaming called “too many players winning”. This new limit caused a lot of players to cash out their funds and leave the website. This left the company without the needed funds to cover for the balances.
One of the results of the investigation indicated that the board was getting falsified details about the funds of each player alongside the costs of operation. It also stated that the costs of operation always exceeded the revenues. This resulted in the usage of the players’ funds in the company’s operations.
Cryptologic New Games
The leading software developer company, Cryptologic has announced the release of three new internet gambling casino games. The first game is a game that combines the advantages of social gaming and casino gambling. The other two games and slot games. The first game is a slot game called Monte Cristo. It is a 5 reel casino slot and has the appeal that attracts the players. It has a ball that strikes against walls in order to open doors and creates passages to symbols for the player to earn winning and unlock different bonus games. The whole purpose of the game is to help the count of Monte Cristo escape from prison and to locate the treasure that will make him a wealthy man so he can get his vengeance.
Captain Nemo is the other game. It is also a 5 reel online casino slot that has twenty five paylines. It offers the player the chance to win a jackpot with a huge payout. So far the jackpot has reached seven hundred and fifty thousand British pounds. This progressive jackpot is connected to the Millionaires club Casino jackpot by Cryptologic. This jackpot has already turned 8 regular players into millionaires. This game has a very lucrative bonus round where player have to find mystery jackpots and a lot of prizes. These bonus games will send the player into the deep areas under the sea to a magical world with the submarine Nautilus and its leader, Captain Nemo.
Commenting on these new releases, the vice president of operations from Cryptologic, Ian Prince has stated that these new products are a perfect addition to the already existing library of casino games. This guarantees that the company will stay the best choice for internet gambling brands.
Betfair New Deal
Betfair, the UK based wagering exchange has announced its most recent deal with British Racing. This deal is a 5 year landmark commercial deal. This deal also includes three of the biggest associations related to wagering in the United Kingdom. It includes the Racecourse Association, The Horseman’s Group and the BHA. This deal is worth about forty million dollars to the horse racing sport. This deal will obligate Betfair to pay 10.75 percent of its total revenue that it gets form the punters of the United Kingdom to British Racing. The deal also contains a minimum amount of payments that has to be paid regardless of the amount wagered by the gamblers. This condition indicates the trust and faith that both parties have in the business. As both parties seem to be 100% sure that the industry will keep growing.
This new deal will take the place of the old agreement that Betfair had where it voluntarily issued payments to the Horserace Betting Levy. This new deal will be initiated from the 51st Levy Scheme that covers 2012 and 2013. Betfair has already made upfront payments to the levy worth of 6.5 million British pounds for this year and the upcoming year. These upfront payments will be offset for the payments that are due under the new deal that they have.
Commenting on this new deal, the Chief Legal of Betfair, Martin Cruddace has stated that this deal is considered a historic moment. This deal indicates that Betfair and British Racing can actually work hand by hand on a commercial level.
Betfred New Deal
Betfred has signed a deal with the social gaming company, We R Interactive. This agreement will allow Betfred, the sport bookmaker to be a part of the very popular social football game “I AM PLAYR”. This game will allow the bookmaker to merge its World Snooker Championship sponsorships with its horse racing activities. This game will help Betfred achieve its targeted strategy to increase the brand awareness through providing the players with social gaming experiences that revolves around its activities and sponsorships.
This deal will allow Betfred.com to be a part of the game as a virtual in game wagering shop. This virtual shop would allow the players to place real life bets on the matches of the Premier League of England. These bets will be placed using the players’ in game currency. I AM PLAYR is considered one of a kind content platform that is very innovative and original in its idea. It allows different brands to integrate together and communicate. It also connects them with their users in a friendly environment that provides safety for both parties.
Commenting on this deal, Chris Sheffield the managing director of Betfred has stated that Betfred always has an eye on innovative ideas. This deal is certainly one of them and that they are glad that it allows Betfred to have a bigger exposure to a much wider base of punters.
Cyprus Online Gambling
It looks like the political and legal battle in Cyprus concerned with internet gambling and its legalization is coming to an end real soon. This end is not a happy one for all the people who are supporting the legalization and regulation of internet gambling as it will ban and prohibit all kinds of online gambling and wagering exchanges that offer gambling services. According to sources and reports, the lawmakers in charge of dealing with online gambling have settled on a ten percent tax on the revenue of all operators. This paved the way for a vote at the parliament that is expected to occur at the end of this week.
Ionas Nicolaou has stated that finally, the lawmakers have settled on one formula of the taxation law. He made this statement coming out of a joint session of the Legal Affair committee and the House Finance. This taxation law is going to include all wagering firms. These firms will have to pay a 10% tax on the whole amounts of money wagered, excluding the winnings that they pay for the punters. Not only this, but the companies are also obligated to pay three percent of their total revenue for the establishing of a Gambling Board.
These funds will then be distributed between the special problem gambling programs, the Cyprus Football Association and other sporting entities. Although, there are politicians who are still lobbying for wagering exchanges to be legal providing that it will only offer bets on foreign football matches.
FTP Arrest
The CEO and the founder of the once famous and popular online poker website Full Tilt Poker, also known as FTP has been welcomed by state officials who arrested him at the JFK Airport as he was coming back from his trip from Ireland in order to face the charges against him. Raymond Bitar is being arrested on alleged participation in a Ponzi scheme.
Raymond Bitar is the most important person to surrender himself to the authorities throughout the fifteen month long investigation and prosecuting three of the most famous online poker websites after the events of Black Friday. He said that he understands the charges against him and that he knows that it was Full Tilt Poker’s fault that the players didn’t get their funds. He said that his return and his surrender is all a part of his tries to make sure that the players get their money as soon as possible.
According to the authorities, Full Tilt Poker owed the players from around the world a total of three hundred and fifty million dollars. The problem is that Full Tilt Poker only had a total of seventy million dollars to cover the due payments. The authorities also accuse the CEO and founder of FTP of lying and defrauding users. He is being charged with money laundering, bank fraud and gambling.
The Dark Knight Slots
It has been announced in the beginning of this year by the leading company in the software developing industry, Microgaming that it is going to launch its latest branded slot machine that is themed around DC Comics’ most famous character, Batman. This game is themed around the latest movie of batman, “The Dark Knight”. Now, the game is live at all of the Microgaming powered online casinos. It has been released by the same time the new Batman movie is hitting theaters which is called “The Dark Knight Rises”.
This new Mcirogaming branded slot game lives up to the hype that was created over the game. This game offers the players with more than two hundred ways to win. Since it is a branded slot that is themed around a movie, you can expect to see a lot of Cinematic Spins integrated into the game.
When you spin the button, the reels vanish and an audio visual clip is played from the movie. When it is over, the reels come back and you continue the game normally. This allows the fans of Batman to enjoy their favorite scenes from the movie while wining the big bucks. This game has something different from the other super hero themed games.
Unlike other games, The Dark Knight doesn’t show the heroes in their caricature form but in this game, the symbols show the characters as they look in the movie himself. This means you will see Christian Bale as Batman, Heath Ledger as The Joker and Maggie Gyllenhaal as Rachel Dawes. The game can be played on all the online casinos powered by Microgaming such as Golden Riviera, Platinum play and All Slots online casinos.
Spiderman Slots Promotion
It has been announced in the beginning of this year by the leading company in the software developing industry, Microgaming that it is going to launch its latest branded slot machine that is themed around DC Comics’ most famous character, Batman.
This game is themed around the latest movie of batman, “The Dark Knight”. Now, the game is live at all of the Microgaming powered online casinos. It has been released by the same time the new Batman movie is hitting theaters which is called “The Dark Knight Rises”.
This new Mcirogaming branded slot game lives up to the hype that was created over the game. This game offers the players with more than two hundred ways to win. Since it is a branded slot that is themed around a movie, you can expect to see a lot of Cinematic Spins integrated into the game. When you spin the button, the reels vanish and an audio visual clip is played from the movie. When it is over, the reels come back and you continue the game normally.
This allows the fans of Batman to enjoy their favorite scenes from the movie while wining the big bucks. This game has something different from the other super hero themed games. Unlike other games, The Dark Knight doesn’t show the heroes in their caricature form but in this game, the symbols show the characters as they look in the movie himself.
This means you will see Christian Bale as Batman, Heath Ledger as The Joker and Maggie Gyllenhaal as Rachel Dawes. The game can be played on all the online casinos powered by Microgaming such as Golden Riviera, Platinum play and All Slots online casinos.
OpenBet
One of the leading gaming software suppliers and sportsbook betting, OpenBet has announced its recent deal. OpenBet has signed a contract with PGI. This contract obligates OpenBet to supply odd fix games, also known as Instawin to PGI and IEST, its Philippine subsidiary. These games are going to be used in PAGCOR’s authorized entertainment gambling venues across the Philippine. PAGCOR’s gambling venues regulates and operates e-Game Cafes, online poker rooms, bingo rooms, VIP clubs and casinos all across the country. All the terminals that are supported by IEST will be linked to the web and will offer fixed odd games that are provided by OpenBet. This new offering will be added to the already existing sport wagering services and games.
The authorized and regulated venues of PAGCOR have more than sixty games that have just gone live. These games include games like Caddy Scratch, Cash Drop & Lucky Reactors. Over the course of time, more games are expected to go live on these outlets. PGI is targeting to supply more than five hundred terminals with gaming content from OpenBet by the end of this year with more terminals are expected to be deployed across the country.
Commenting on this deal, the Director of PGI, Carl Wahlin has stated that having a partnership with partners who are aware of legal bounders and regulations like OpenBet is vital, especially when the regulation process is still in its first stages.
Social Gaming Survey
The increasing popularity of Social games has urged the analytic research firm Kontagent to partner with Clarion Gaming who is responsible for the organization of the EiG conferences.
This partnership was made in order to study the phenomenon of social gaming and its effect on the online gambling market and the upcoming and expected transformation of social gaming into gambling. This study has the best timing because many online gambling companies and operators are moving into the social gaming world. The full results of this study is planned to be released to the public during the EiG conference that is expected to be located in Barcelona between the 16th and the 18th of October.
The rise of interest in the social casino styled games made it without a doubt the hottest and most popular gaming category this year. A lot of gambling operators form the gambling sector has been watching this closely which led to several acquisitions. These acquisitions include IGT’s acquisition of Doubledown, Bwin.party’s acquisition of Orneon and Caesars’ acquisition of Playtika.
The head of content for EiG, Ewa Baukun has said that Kontagent is the best and most suitable partner for this kind of study. This is due to the amount of experience that Kontagent has in the realm of social gaming and especially its insight in the analytics of the social player.
So they will be the perfect source of information when it comes to analyzing the collision of social gaming with online gambling. The first step that was taken by the companies is that they released a survey to collect the opinions and views of different people. This survey includes operator and players.
Online Bingo on Facebook
ComTrade, the software engineering service provider and IT solutions has stated that the company has released its first 90 Ball Bingo solution for Facebook at Bingo Britain.
This new Bingo solution has the new players as its priority. It begins with providing the players with a much simpler edition of the 90 Ball Bingo. In this version, the daubing happens automatically as the players don’t have to activate it themselves. Also the player has the option to buy up to 60 cards.
This new bingo solution runs on the iGaming platform that belongs to ComTrade. This platform allows the player to easily navigate through the game. This new version allows the players to easily locate their friends and play with them through the automatic selection of rooms.
This version comes with all the famous and popular features such as chat rooms, free credit and sharing. As for operators, they can make profit by taking advantage of the advertising features that are available.
The owner of Palacelive.com and Palace Casino has commented on this new release by saying that this new launch is only one of many innovative products that the team is working on at the moment. On the other hand, the director of games from ComTrade, Ales Gornjec stated that this is considered their first step in the rapidly growing world of social gaming and that the company is very glad with this new release.